Please read this information carefully before ordering products at www.ibeauty-care.com By placing an order on our website you agree to be bound by these terms and conditions.
You are able to return products purchased within 14 days after receipt of your order. Please note, the product can be returned only unused and intact, in original packaging. In case of return, refund will cover only product cost without shipping and return shipping cost. The product should be returned to the address provided on the original box.
Damages & Defective Items
If the product received is damaged and you want to return the items, it is necessary to claim a defective product within 7 days after receipt. You should contact our customer support by phone or e-mail and provide picture of defective items. After that we will issue a full refund or resend your product again.
Please note that some countries may charge you local taxes and customs duties. We do not cover these expenses and do not issue partial refunds.
We issue a full refund in case the product is not delivered within 45 days after placing an order. Please contact our customer support team if you have not received your product within 15-20 days.
Our Terms & Conditions, briefly:
All skin care and beauty products remain Ibeauty-care property until full payment is completed. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. All transaction are performed though a secure gateway with SSL encryption that guarantees the security of personal data. Ibeauty-care.com support team does not have access to personal credit card details. Credit card is not stored by our server. We accept Master card and Visa card payment.
Events outside Ibeauty-care.com control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Ibeauty-care is released from its responsibility and obligations to fulfill contractual agreements. Force Majeure events may include natural disasters, war, fire or flood, changes of legislation.